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OVERVIEW
This is a soft skill training which adopts the guidance of the Information Technology Infrastructure Library (ITIL) , being the most widely accepted approach for IT Service Management in the world.
ITIL Training offers huge benefits such as- Reduced cost,
- Improved IT service delivery through the use of proven best practice processes,
- Improved customer satisfaction through a more proficient approach to service delivery
- Improved use of skills and experiences
The training prepares you for the examination leading to the Foundation Certificate in IT Service Management.
